Resolved
CA-Node 1 Outage

Started
October 30, 2020 at 11:35 AM
Status
Resolved after about 1 hour

Impact

Major outage
Affected
Server Nodes
NA - Canada Node
  • Resolved
    October 30, 2020 at 12:58 PM

    It seems the issue is solved.

  • Monitoring
    October 30, 2020 at 11:58 AM

    We will continue to monitor over the hour before marking this incident as complete.

  • Monitoring
    October 30, 2020 at 11:43 AM

    The server is now back online and all servers have received a request to power on again. We will continue to monitor this situation.

  • Identified
    October 30, 2020 at 11:40 AM

    We have identified the issue to be a kernel panic. The cause is still unknown to what caused it.

  • Investigating
    October 30, 2020 at 11:35 AM

    We have been made aware of an outage, that started at 6:08am (GMT) affecting our CA - Main Node. We are investigating the cause.